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eBay Tips
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Type Variations The model bus community across the world uses eBay increasingly. With a little care and courtesy it can be a very good way to both sell and acquire models. A little thought before you act can often bring rewards, and it is hoped that you may find one or two of the following tips helpful. Whilst most of what follows applies to all in the eBay community, the words on postage are written from a UK perspective, and if you live elsewhere you are strongly advised to check the conditions of use for the postal service in your country. BUYING If you consider buying, ALWAYS check the seller’s feedback before acting. NEVER be afraid to ‘ask the seller a question’ before bidding. MIB = mint in box - MIMB = mint in mint box - MINMB = mint in near-mint box ALWAYS question the words ‘mint in box’, or ‘mint and boxed’ – there’s the suggestion that the model is being described as mint, and no guarantee whatsoever that the box is mint, or even close to it! If the model and/or box isn’t described as ‘mint’, do you know what prevents the seller from applying the word to the sale? CHECK you are happy to pay the Postage and Packing charges shown: if they are not shown, consider the ‘ask the seller a question’ option to ensure you are not likely to be surprised. CHECK there isn’t a surcharge for paying electronically (Paypal, etc.). Such surcharges are contrary to eBay’s Terms and Conditions in the UK and those who demand such surcharges should be reported by way of the link at the foot** of this page:
BID
as much as you are prepared to pay – in that way you will never be
disappointed at being ‘pipped at the post’ in the last few seconds of an
auction. SELLING Remember that a starting price of up to 4.99 GBP attracts a lesser listing fee than 5.00 GBP. Likewise 14.99 GBP is cheaper than 15.00 GBP. ALWAYS put EFE/OOC/CMNL etc. and the manufacturer’s model number in the ‘Item Title’ line – many people can’t be bothered to sift through auctions beyond the main ‘Title’ search because of the huge number of distractions in the ‘descriptions’ search.
Be very careful with selling a model from one manufacturer, and
including words for another to increase the chances of buyers picking up
on your auction. eBay frowns on this: see
Here for more information, and be
warned! NEVER use the word mint if you then qualify it, e.g. ‘mint model apart from small chip on the roof’, or ‘box is mint apart from a small split in the window’. ALWAYS describe the condition of both the model and the box. Always include the box in the photo’, and the certificate if appropriate. Be wary of putting ‘box only opened for photo’’, or words to this effect – it immediately puts doubts into buyers’ minds. Equally a ‘mint model’ in a ‘box never opened’ raises obvious questions! Be careful in how you describe an OOC model that was originally retailed in a shrink-wrapped display case. Such OOC boxes are best described as mint only if they retain that original shrink-wrapping. ‘Shrink-wrapping removed for photo only’ may be one to avoid if you collect MIMB models Use a ‘reserve price’ carefully, as it will often put off potential buyers. Take advantage of ‘Free Listing Days’ and ‘Free Buy it Now’ days, but be aware that your auction may face much greater competition for buyers money. Think carefully about how much you intend to charge for Postage and Packing. After ‘Negative Feedback’, excessive P&P charges are the next biggest obstacle to attracting buyers. Pack every model with special care: whether you sold it for 1000 GBP or 1 GBP, the potential consequence of negative feedback will be the same if the model or its box arrives damaged! That additional bit of cardboard protecting the window of the EFE model is well worth the effort, and the constant thought that Corgi and CMNL Perspex showcases are extremely vulnerable (Corgi outer wrapping as well) should be remembered. UK postage*: remember ‘proof of posting’ is free, and yet carries compensation up to 32 GBP. Recorded Delivery also attracts insurance of up to 32 GBP, and the assurance that delivery of the item can be quickly proven. Special Delivery offers the potential for compensation of up to 2,500 GBP. Always remember that, technically, the contract lies with the purchaser of the service: if you offer ‘free’ postage, it is you that are liable when it comes to sorting out any difficulties – if the postage is paid for by the buyer it is their responsibility to accept the information/paperwork from you to sort for themselves. You may, of course, feel that it is a part of your service as a seller to sort these things on their behalf: often the easiest thing to do. Consult http://www.royalmail.com/portal/rm for full details.
Postage from other countries: please refer to the website for your
own postal service. BUYING AND SELLING Both sellers and buyers are generally anxious to avoid anything less than positive feedback. Potential problems are best identified before the sale ends by correspondence between the two parties. If someone with extremely poor feedback bids on your item, don’t hesitate to make it clear to them that you will expect funds to clear before the item is dispatched. If your item arrives with the buyer damaged, or you receive a damaged item, you are best advised to correspond to resolve the matter. Above all be polite and courteous in your correspondence at all times. The placement of negative feedback should be a point of last resort, never a means of ‘getting your own back’. More problems are caused by the premature placement of negative feedback than almost anything else on eBay. Remember: the majority of eBay users are reasonable and friendly people, and appreciate time taken to discuss reasonable difficulties, and then enjoy the consequent resolution of problems without resorting to a generally unnecessary Feedback slanging match. Above all, have fun – if your service is good, and your appreciation of well conducted transaction noted, you will come to enjoy a loyal following on eBay, and make many friends. See Here for more details from eBay. Neither Worldwide Model Buses, nor its proprietors, can accept responsibility for any inaccuracies in the above information, and cannot be held liable for difficulties arising from any such inaccuracies. The words are meant as a guide only, and primarily as friendly advice.
* Information deemed correct as at
17th
March 2008
Type variations - what should a
model manufacturer do?
An ever popular discussion point amongst model collectors is
what prototypes model manufacturers should be considering to
produce. There are frequent demands for obscure liveries and obscure
prototypes for which commercial returns in volume sales seem highly
unlikely. Judging by recent discussion on the Internet, there is
even a feeling that these obscure types likely to appeal to only a
few buyers should be priced as cheaply as those with a greater
market appeal, even though the same or possibly greater research
resource is required to ensure accuracy in these rare cases.
Rod Blackburn |